Dear Customers,



We would like to introduce the new feature available in Go Console V2 which was launched last month.


The function is located in the Reporting tab under Downloads and it allows you to generate the reports for transactions, reservations by specifying supplier ID and date range.

 

Step 1 To create a new report, click Add New button.



Step 2 Input the supplier ID and date range.
Specify the report topic (transactions, reservations, TPS for pull customers, all, if “all” is selected, the report will be generated for all the topics). 


The date range is by default set for the last 7 days and can extend to 30 days maximum. The date is refreshed daily at 8 a.m. UTC time for the day before. For example, if you run the data on Oct.24 at 7 am UTC time the data is refreshed until Oct.22, and if you run the data at 8 am UTC time. The data is refreshed until Oct.23.




Step 3 Click the Request button, and the report is in process and an email will be sent to the user once the report is ready for download.


Step 4 You will receive an email with a link to the requested report.
The reports can be downloaded within 7 days from the date of generation and will be achieved after that.



Start exploring the new functionality by logging into the Go Console. 



Tips of the Month

This month we want to share with you a commonly asked question from distributors who use ShoppingEngine to get multi-hotel ARIs:

 

Q: Sometimes I encounter an error "hotel not found" when shopping ARI via ShoppingEngine - shopping/multi hotels API from DerbySoft GO. What is the reason for it?


A: Please double-check if the hotel has been correctly activated with Go API. To activate a hotel please call ShoppingEngine - Setup(/hotels/{supplierId}/setup) API to activate or deactivate hotels on DerbySoft's system. 

For example, send the following in the request body:

 "header": {
    "distributorId": "GTA",
    "version": "v4",
    "token": "18393849028490234"
  },
  "hotels": [
    {
      "supplierId": "HILTON",
      "hotelId": "GATHI",
      "status": "Actived"
    }
  ]

‘Actived’ means the hotel needs to be activated.
‘Deactived’ means the hotel needs to be deactivated. You can activate multiple hotels in one request. 


You will get the response as follows.  This means the hotel is successfully activated:

 "header": {
    "distributorId": "GTA",
    "version": "v4",
    "token": "18393849028490234"
  },
  "hotelCount": 1 
}

For more information, please refer to the Documentation / Developer Guide / Best Practice / Hotel Activation Process article in GO Console.





Yours Sincerely,


DerbySoft Team